How do I change the email address on my account?
On Mobile:. On Desktop:
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Account Information
Can I have more than one pack on my account? (existing customer)
Yes! You can add a new pack in your account profile. Note: Please follow these steps if you already have an existing account with us. If you are a new customer. Follow these steps to add another pack to your cart/checkout. If you are an existing c
I forgot my password
It happens to all of us.
I can't log in
Have you already created an account?. If not, you need to create an account:. If you have already created an account,. If you still can not access, you can reach us either by email at [email protected] or in the chat bubble in the corner of your screen
Can I change the name printed on the packs?
Yes! You can add a new pack in your account profile. On Mobile & Desktop.
When will I be billed?
You will be billed when you complete your first order and then every 28 days after that.
Type of payments accepted
We accept Visa, Mastercard, Amazon pay, American Express, Discover, Diners Club, Apple Pay, Meta Pay, Paypal, Google Pay, and Shop Pay
How do I update my billing information/credit card?
On Mobile. On Desktop.
Want to add or remove vitamins from any of your subscriptions?
On Desktop & Mobile. 1. Log in to your account: https://my.vitarx.co/account/login2. Identify the pack you wish to adjust3. Click on "Manage this pack" gray button