Account Information

How do I change the email address on my account?

1. First log into your account: https://vitarx.co/account/. 2. Click the billing information tab on the left. 3. Click on “Edit Detail” under the name and email address that is listed under “Customer Details”. 4. Fill in the fields with the new infor

Can I have 2 or more subscriptions under the same account?

Yes! You can add a new pack in your account profile. 1. Log in to your account: https://vitarx.co/account/. 2. Click “My Subscription” on the left. 3. Click the green button that says “+Create New Pack”. 4. Choose the button “Create New Pack”. Fill o

I forgot my password

It happens to all of us. 1. Go to https://vitarx.co/account/. 2. Click “Forgot your password” and follow the steps indicated.

I can't log in

Have you already created an account?  If not:. If you have already created an account, try forgot resetting your password: If not:.

Can I have my nickname printed on the packs instead of my first name?

The name printed would be the name associated with your account, so you can change your first name to your nickname to do so.

When will I be billed?

You will be billed when you complete your first order and then every 4 weeks after that.

Type of payments accepted

We accept Visa, Mastercard, Amazon pay, American Express, Discover, Diners Club, Apple Pay, Meta Pay, Paypal, Google Pay, and Shop Pay

How do I update my billing information/credit card?

Want to add or remove vitamins from any of your subscriptions?

Log in to your account: https://vitarx.co/account/login. Once logged in click on the account you should be displayed with your current products in your pack. To add a new vitamin, just click the blue bubble where it says “Add New Product” and a menu