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Shipping & Tracking

What is your Shipping Policy?

We ship anywhere in the continental United States including PO Boxes.  We ship all packages via USPS.

How much is shipping?

For orders over $20, shipping is free! Otherwise, you will see the shipping cost in your order. We have very discounted rates with USPS for those who do not qualify for free shipping.

Can I track my order and track its delivery status?

Yes! After your purchase, we will send you an email with a link that allows you to track the delivery. We will also send you an email each month after your subscription is mailed so you can track those packages as well.

My order status says delivered but I haven't received it. What do I do?

If your order is showing delivered but you did not receive it, there may be an issue with the shipping carrier. You can always contact the shipping carrier and provide them with your tracking number for better information. Please allow 2-3 days for t

How do I update my shipping address?

On Desktop. On Mobile.

How can I ensure my order arrives on time for my needs?

Your first shipment should take about 4-7 business days to arrive depending on the day you make your purchase and where we are shipping to.  However, the following shipments will be processed every 28 days to makes sure a new package arrives in time

What can be done if my order is returned to sender by mistake?

Apologies for any inconvenience caused when your order is mistakenly returned to the sender. If this occurs, please contact us immediately so can work to resolve any errors in the shipping process and appreciate your patience and understanding during

How do I consolidate items in my order into one pack?

If you prefer to have your items consolidated into a single pack for convenience, please let us know via customer service. We will process this request and adjust your future orders to be packed together. A refund for any inconvenience may also be in

What should I do if I am unsatisfied with a product?

Your satisfaction is very important to us. If you are not happy with a product, we encourage you to provide us with specific details about your experience and any issues with the product. While we cannot always offer a refund as all orders are made c

What should I do if I suspect my package was lost in transit?

If your package is showing no progress in tracking and you suspect it may be lost in transit, please contact us. After confirming the status with the carrier and ensuring that the package is indeed lost, we will work to find a solution. While we can